Say hello. Or yell at us. Both are fine.
We are real people, not a ticketing system. We read every message. Most get a reply within a day or two. Some take longer if they need actual thought. We promise not to send you a newsletter.
What to send us
Direct emails
Who runs this site
For letters and formal notices. Email reaches us much faster than post.
Quick heads up
- Check the FAQ on the tool page first. We put answers there specifically so you do not have to wait.
- We do not do image editing for you. The tools are self-serve by design.
- We cannot recover files. Nothing is ever stored on our side.
- Refunds do not exist here. The whole thing is free.
A bug report we can fix fast
- Which tool. The page address is enough, for example /compress-image.
- Browser and device. Chrome on Windows, Safari on iPhone and so on. Many bugs only happen in one browser.
- The file. Its type and roughly how large it is, in megabytes and in pixels if you know.
- What happened. What you expected, what you got instead, and any error message word for word.
- A screenshot. It often saves a round of questions. Only attach the image itself if it contains nothing private.
We actually reply
Not a bot. Not a template. A real person reads your message and responds. This site is run by humans who care whether the tools actually work.
Your data stays yours
We only use the email you give us to reply to you. That is it. No marketing list, no CRM, no "we noticed you have not visited in a while" emails.
Bug reports help everyone
If a tool is broken for you, it is probably broken for others too. Reporting it means we fix it for the next person. You are doing a public service.
Questions people ask before writing
About this site
FreeImageTools is an independent project run by Outline Technologies LLC, a small software company. No investors, no agenda. Just 50 image tools that run in your browser without touching a server. We built it because most similar sites make you upload your files to some cloud, which is kind of weird when you think about it.
Feedback from real users shapes what gets built next. So if there is a tool you need, or something that annoys you about the existing ones, we want to know. Use the form above or email us directly. Either works. The about page explains how the tools work, and the privacy policy covers what data the site handles.